Our privacy policy aims to provide all customers with a safe and secure online shopping experience therefore your privacy is important to us. Please read through the following before providing us with any of your personal data, by using our website, it means you have acknowledged, understood and agreed to the policy
GETTING YOUR CONSENT
GoldChateau ensures that all information collected will be safely and securely stored. When you provide us with personal information to complete a transaction, verify your credit/debit card, place an order, arrange for a delivery or return a purchase, it is implicitly and explicitly taken that you have had consented to our collection of your personal information and of how the information is used.
Alternatively, should you wish to withdraw your consent to us on the use or disclosure of your information at any point of time, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for account termination.
PERMISSIONS TO YOUR PERSONAL DATA
When you make a purchase from on our site, we collect your personal information provided to us such as; your name, address, date of birth, telephone number, nationality, gender and email address.
Upon account creation, the personal information we collect may include your name, delivery address, email and phone number and etc. GOLDCHATEAU is not involved in the selling or trading your personal data to external parties. All collected personal data are shared between participating merchants and held within our corporate group.
However, we will disclose or transfer personal data as otherwise permitted or required by law, including for compliance with regulations on anti-money laundering and countering the financing of terrorism and anything that is deemed unlawful.
LINKS TO THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy. Any access to such other third party websites is therefore entirely at your own risk.
SECURITY
We take precautions for all guests’ data and follow the best practices to ensure that it is handled securely and are not frivolously lost, misused, accessed, disclosed, destroyed or altered. The above statement does not constitute GOLDCHATEAU's liability that the data will be 100% secured as there are no guarantees of 100% secured transmission of information over the internet, or electronic storage unless done through encryption and/or decryption which will result in further delay of transacting time.
COOKIES
Cookies are used so as to allow web applications to respond to your usage while browsing on the site. The web application tailors its operations to your browsing needs by gathering and storing of information about your preferences.
Traffic log cookies are used to identify usage logs of pages. This helps us analyse data about webpage traffic and improve our website in order to tailor it to your needs. We will only use this information for statistical analysis purposes; these data will be subsequently purged from the system.
While you may set your internet browser settings to accept or decline cookies, this may prevent you from enjoying a seamless shopping experience on our website.
CHANGES TO PRIVACY POLICY
GOLDCHATEAU reserves the right to amend this Privacy Policy at any time. Any changes we may make to this Privacy Policy in the future will be updated on our website and all social media platforms. You are encouraged to check this page time to time to see any updates or changes to our Privacy Policies. If you have any clarifications, kindly email our customer care This email address is being protected from spambots. You need JavaScript enabled to view it.